Frequently Asked Questions
You can click to Sign Up Now on the top right of the website to become a member quickly. You do not need to pay any fee to become a minimadecor.us member.
You can be aware of campaigns, discounts and announcements in advance. When you log into your account, you will see the campaigns that only made for you. You can quickly filter the products you like according to the features you want and add them to your basket. You can access to order status and updates.
Yes, you can shop at our website without membership.
You can update your membership details in My Account section when you log in to your minimadecor.us account.
If you forgot your password, you can click on the Forgot Password in the Log In Section to change your password by entering your e-mail address. You will receive a link then you can click and request a new password.
If you want to quit from our e-mail list, you will only need to e-mail contact@minimadecor.com with you request.
All of our products are covered by a 1 year Minimadecor warranty.
Minimadecor products are produced in Ocasso factories in Turkey at international standards.
All prices of items sold on minimadecor.us include taxes.
If you experience a quality problem with your product, you can send an e-mail to contact@minimadecor.com and/or start the review process by contacting our Contact Center at 1 (302) 893-9213.
Although we pack our products carefully, some parts of the product may be damaged during cargo transportation. In such cases, if you send us the number of the damaged part (part numbers on the assembly chart) and the damaged part image within 7 days, we will send you the new part quickly by courier. You can forward your damaged and missing parts requests to contact@minimadecor.com
In your purchases on minimadecor.us, the products are sent to you by our contracted cargo company.
We provide shipping to all points in the USA that carrier companies can reach. We currently do not ship to Alaska, Hawaii and Puerto Rico.
Free shipping is provided for your purchases on minimadecor.us.
We deliver our stocked products to shipping the next day for our purchases on minimadecor.us. We ship your orders on the first day of the week. For special cases, the delivery date is also indicated on the product pages.
When your order is shipped, we will notify you to the e-mail address you have given us. Order number, carrier information and tracking number are included in this e-mail. You can inquire about the location of your parcel via the Tracking Number.
In order for your order to be cancelled, it must not have been shipped. The "Return Conditions" process comes into effect for the orders given to the cargo.
Products purchased through Minimadecor.us cannot be exchanged. Your change requests; If the product has not been shipped, you can cancel it and create a new order, or if the product has been shipped, you can return it and create a new order. For details, you can reach contact@minimadecor.us and get information about the process.
You can return the products you bought on minimadecor.us within 30 days. You can review the conditions under which returns can be made in the Return Conditions section. To start the return process, you need to create your return request on our website. For information about your return requests, you can send an e-mail to contact@minimadecor.com.
The cost of the products eligible for the return process will be refunded to you within 3-15 working days, according to your payment method, after the product reaches us and is checked.
You can return the products you bought on minimadecor.us within 30 days. You can review the conditions under which returns can be made in the Return Conditions section. To start the return process, you need to create your return request on our website. For information about your return requests, you can send an e-mail to contact@minimadecor.com.
The shipping cost belongs to us for the returns that you have created on Minimadecor.us and sent with our contracted carrier company. Except for starting the return process on our website, the returns made without the knowledge of the Minimadecor officials are not accepted and the product is sent back to you. For questions about the return process, you can send an e-mail to contact@minimadecor.com.
You can click to Sign Up Now on the top right of the website to become a member quickly. You do not need to pay any fee to become a minimadecor.us member.
You can be aware of campaigns, discounts and announcements in advance. When you log into your account, you will see the campaigns that only made for you. You can quickly filter the products you like according to the features you want and add them to your basket. You can access to order status and updates.
Yes, you can shop at our website without membership.
You can update your membership details in My Account section when you log in to your minimadecor.us account.
If you forgot your password, you can click on the Forgot Password in the Log In Section to change your password by entering your e-mail address. You will receive a link then you can click and request a new password.
If you want to quit from our e-mail list, you will only need to e-mail contact@minimadecor.com with you request.
All of our products are covered by a 1 year Minimadecor warranty.
Minimadecor products are produced in Ocasso factories in Turkey at international standards.
All prices of items sold on minimadecor.us include taxes.
If you experience a quality problem with your product, you can send an e-mail to contact@minimadecor.com and/or start the review process by contacting our Contact Center at 1 (302) 893-9213.
Although we pack our products carefully, some parts of the product may be damaged during cargo transportation. In such cases, if you send us the number of the damaged part (part numbers on the assembly chart) and the damaged part image within 7 days, we will send you the new part quickly by courier. You can forward your damaged and missing parts requests to contact@minimadecor.com
In your purchases on minimadecor.us, the products are sent to you by our contracted cargo company.
We provide shipping to all points in the USA that carrier companies can reach. We currently do not ship to Alaska, Hawaii and Puerto Rico.
Minimadecor.com.tr üzerinden yaptığınız alışverişlerde Tüm Türkiye'ye ücretsiz kargo gönderimi yapılmaktadır.
We deliver our stocked products to shipping the next day for our purchases on minimadecor.us. We ship your orders on the first day of the week. For special cases, the delivery date is also indicated on the product pages.
When your order is shipped, we will notify you to the e-mail address you have given us. Order number, carrier information and tracking number are included in this e-mail. You can inquire about the location of your parcel via the Tracking Number.
In order for your order to be cancelled, it must not have been shipped. The "Return Conditions" process comes into effect for the orders given to the cargo.
Products purchased through Minimadecor.us cannot be exchanged. Your change requests; If the product has not been shipped, you can cancel it and create a new order, or if the product has been shipped, you can return it and create a new order. For details, you can reach contact@minimadecor.us and get information about the process.
You can return the products you bought on minimadecor.us within 30 days. You can review the conditions under which returns can be made in the Return Conditions section. To start the return process, you need to create your return request on our website. For information about your return requests, you can send an e-mail to contact@minimadecor.com.
The cost of the products eligible for the return process will be refunded to you within 3-15 working days, according to your payment method, after the product reaches us and is checked.
| You can return the products you bought on minimadecor.us within 30 days. You can review the conditions under which returns can be made in the Return Conditions section. To start the return process, you need to create your return request on our website. For information about your return requests, you can send an e-mail to contact@minimadecor.com. |
The shipping cost belongs to us for the returns that you have created on Minimadecor.us and sent with our contracted carrier company. Except for starting the return process on our website, the returns made without the knowledge of the Minimadecor officials are not accepted and the product is sent back to you. For questions about the return process, you can send an e-mail to contact@minimadecor.com.
